Why a Narrow Focus is Key for Your Agency

Many agencies make the mistake of assuming that if they were to focus on a specific service area or market segment, they would limit their growth potential– that a narrow focus doesn’t scale and equates to a small business.

While this seems logical, it’s not true. 

Starbucks is narrow—coffee—but it certainly isn’t small. 

Intel is narrow—semiconductors—but ranks as a Fortune 500 company. 

And in professional services, some of the largest firms are some of the most focused. 

The bottom line is that offering a wide variety of services is what doesn’t scale.

What does scale is: focus.

With focus, you can sharpen your people’s skills, services, and internal ways of working because you’re focused on just one or a few areas.

You can concentrate your resources on a coherent strategy.

You can serve a large client base because you’re repeating the same focused service areas.

And it’s easier to maintain alignment between your strategy, your operating model, and your day-to-day decisions.

Your agency becomes easier to run and more profitable.

Brian Kessman

Brian Kessman works with agency leaders who are ready to think differently and unlock their firm’s full growth potential.

As Lodestar's founder and principal consultant, Brian helps agencies move beyond billable hours and commoditized services to scalable, profitable models centered on client outcomes.

His strategies tackle the toughest agency growth challenges: redefining market position to attract premium clients; developing value-led pricing approaches to increase deal size; and creating diverse revenue streams for predictable income.

His programs deliver results. A full-service agency nearly doubled revenue from premium clients (from 36% to 73%) and increased overall income by 39%. A content agency grew a retainer deal size by 50%. Other firms boosted margins by optimizing their client mix, redesigning their offerings, and modernizing operations.

Brian is an inaugural member of the 4As Expert Network, and his transformative approach has been shared across the industry through presentations for Mirren, the 4A’s, AMIN, Magnet, Worldcom, and other top industry organizations. Combining hands-on and advisory expertise, he is a trusted partner to leadership teams looking to break free from outdated models and thrive in an era of disruption.

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Fear of Focus is Limiting Your Potential

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The Myth of “It’s Faster to Do It Myself”