Project Debriefs Are Too Little and Too Late

THE PATTERN:

“We only debrief on a project if something went wrong on the project or with a client.”

The Pivot:

Wouldn’t it be better to prevent this?

If you run a debrief at the end of a project, it’s already too late to change the outcome. And any learning is often forgotten by the time the next project begins or may not apply.

Instead, run a brief retrospective discussion after every milestone, or better yet, every two weeks.

Reflect and discuss:

  • What is going well?

  • What can we improve?

  • What will we change starting today?

With this approach, you’re making incremental adjustments to how you work. 

Since not much can go wrong in two weeks, these discussions can be short, and adjustments tend to be small. 

And it’s easier to keep teams aligned with the creative strategy and client priorities. 

This lightweight, low-effort change will have a significant impact on your business.

Give it a try and start improving your agency’s profitability, work quality, employee morale, and client satisfaction.

Brian Kessman

Brian Kessman is the Founder and Principal Consultant of Lodestar Agency Consulting. Brian partners exclusively with agency leadership teams to transition their firms from time-based revenue to value-led growth. He does this through positioning strategy, revenue models, pricing strategy, and operating model design. Brian developed Lodestar’s agency solutions based on his 20+ years as a leader in brand strategy, interactive, product design, and full-service agencies across the US. His work draws on principles and tools from Agile, Lean, and other management innovations and future-of-work movements. Through his consulting and as a frequent speaker for industry associations, such as the 4As, Mirren, AMIN, TAAN, Worldwide Partners, Worldcom, MAGNET, Bureau of Digital, and others, Brian's goal is to help agencies develop focused, value-driven, AI-integrated offerings and operating models. Set a Free Consultation with Brian

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How Do We Run a Client-Facing Retrospective Meeting?

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Becoming Aware of How Your Agency Is Wasting Away Its Margins