What do we mean when we say a hybrid work model? As a simple definition, hybrid work is where employees of an organization can choose to do their job from different locations: home, the office, or anywhere. However, there are many ways to operationalize a hybrid model. If you were to ask ten agency principals what […]
Begin to Unlock the Strategic Value of Your Agency’s Organizational Structure
As a leader of a growth-focused agency, you should always be looking for new ways to improve performance — and even more so in the current economic climate. One impactful way to do this is by rethinking your organizational structure. In a year defined by unprecedented change, the agencies that have moved away from traditional […]
Your Agency’s Biggest Vulnerability Is Hiding In Plain Sight
In this post, I’ll explore traditional organizational structure — the type found in most full-service and creative agencies. These structures limit an agency’s ability to deliver work with the speed, flexibility, and value that brand clients expect from agency partners today. If you have a similar type of structure in your agency, it is likely […]
Your Clients and Employees Need You to Change Your Agency’s Operating Model
In a previous post, I shared that many agency leaders feel that it’s become increasingly tougher to maintain and grow their business. For some, their agency’s financial performance has plateaued as a result of their growth. For others, they feel their quality of work, speed, and culture isn’t what it needs to be. If this […]
2 Causes of Undesirable Agency Performance
Leading An Agency Is Hard As an agency leader, you’re often faced with the challenge of juggling competing interests. On the one hand, your clients want everything to be “better, faster, and cheaper.” On the other, your employees want the freedom and resources to do great work while enjoying a work/life balance. At the same […]
Redesigning Marketing and Creative Teams to Keep Ahead of Our Evolving Market
One of my favorite quotes about company culture comes from Patty McCord, former Chief Talent Officer of Netflix. She says: “The most successful organizations will be the ones in which everyone, on every team, understand that all bets are off and everything is changing – and thinks that’s great.” The culture Patty describes is one that welcomes constant change. This kind of environment is especially relevant for marketing and creative teams.
