For many agencies, the typical annual performance review process will try to accomplish too much. In a formal review meeting, managers will attempt to review 12 months of an individual’s performance AND their compensation AND to provide guidance on professional development planning. That’s quite a lot to cover in a 30-60 minute discussion. I’d also […]
Your Clients and Employees Need You to Change Your Agency’s Operating Model
In a previous post, I shared that many agency leaders feel that it’s become increasingly tougher to maintain and grow their business. For some, their agency’s financial performance has plateaued as a result of their growth. For others, they feel their quality of work, speed, and culture isn’t what it needs to be. If this […]
2 Causes of Undesirable Agency Performance
Leading An Agency Is Hard As an agency leader, you’re often faced with the challenge of juggling competing interests. On the one hand, your clients want everything to be “better, faster, and cheaper.” On the other, your employees want the freedom and resources to do great work while enjoying a work/life balance. At the same […]
Redesigning Marketing and Creative Teams to Keep Ahead of Our Evolving Market
One of my favorite quotes about company culture comes from Patty McCord, former Chief Talent Officer of Netflix. She says: “The most successful organizations will be the ones in which everyone, on every team, understand that all bets are off and everything is changing – and thinks that’s great.” The culture Patty describes is one that welcomes constant change. This kind of environment is especially relevant for marketing and creative teams.
Agency New Business During Our Pandemic
What do you feel is the most appropriate way to go about pursuing new business during a time like this, and what industries are still buying media and production services in this environment?” An agency new business person ask asked me this question recently. I decided to share my answer here so that other agencies may also possibly benefit from it.
